We always have an eye out for friendly and outgoing individuals to join our team! If you're looking for full or part-time employment in a positive work environment Momease Baby Boutique may be the right opportunity for you.
To apply, please email your RESUME and a DETAILED COVER LETTER to admin@momease.ca ATTN: Lyra.
Please note that incomplete applications will unfortunately not be considered - make sure to submit your COVER LETTER and let us know why you want to join our team at Momease!
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Winter 2024
Part Time Customer Service & Sales Associate
Momease Baby Boutique is looking to welcome a part-time Customer Service & Sales Associate to our team! Do amazing baby & parenting products fuel YOUR fire? Are you looking for a rewarding & flexible workplace that offers fair compensation? If you've got that extra spark for providing superior customer service, then this may be the career opportunity for you.
Our ideal candidate will bring their proven experience in retail, along with their passion for delivering outstanding customer service, plus an interest in working with families for crossover work at The Meet Up indoor play space. As a new team member, we're looking for someone who is honest, hardworking, and takes pride in a job well done. Please note that applications without cover letters will not be considered - please tell us WHY you want to join our team in particular! Browse our website & social media accounts to learn more about Momease, then see our full job posting below for more details if you think you might be a good fit for our team.
Who we are:
Momease Baby Boutique is an inviting & intimate retail store that specializes in innovative & functional baby gear & parenting accessories. We carry a range of unique products from the best brands to help our customers "parent with style and ease." We’re a small team that prides ourselves on carrying great products & delivering the best customer service possible. Our goal each & every time a customer walks into our store is to deliver an experience that they will tell their friends about & that will make them want to visit Momease Baby Boutique again soon!
What we're looking for:
We are looking for a mature, experienced & reliable Customer Service /Sales Associate with at least 2 years of relevant experience to join our team and assist the Manager & Owner with daily duties. The ideal candidate will demonstrate the following:
- A genuine interest in the products we carry & a passion for parenting & babies.
- An outgoing, friendly personality & positive attitude.
- A mature individual with a solid work ethic that takes pride in what they do.
- Previous sales & customer service experience in a retail setting.
- A desire to deliver a strong customer experience that exceeds expectations every time.
- An ability to engage customers in meaningful conversations to uncover needs & recommend suitable products.
- A high level of motivation & a proactive “get the job done” attitude.
- A heightened attention to detail & the ability to work efficiently under pressure.
- A willingness to work both autonomously & with a team.
- Previous experience working with children or families would be an asset for crossover work in The Meet Up play space/event place on-site.
What the job involves:
As a small team we need someone who can do a little bit of everything. Here are some of the key accountabilities of a Customer Service/Sales Associate at Momease:
- Answer customer inquiries & help make product selections.
- Accurately scan items for purchase & process payments, as well as refunds or exchanges using a POS system.
- Process pre-orders and special orders on an as-needed basis.
- Accurately process new inventory & maintain sales floor product levels.
- Re-stock & neatly arrange product on the shelves to keep store looking great.
- Maintain storefront, The Meet Up indoor play space & backroom cleanliness at all times.
- Create & take advantage of new learning opportunities & product training.
- Open & close the store as scheduled, including cashing out & locking up.
- Maintain a safe environment in the store & in The Meet Up play space.
- Complete Baby Registry Consultations with customers, and enter their registry list online.
- Help with customer warranty claims & follow up regarding replacements.
- Assist with booking, set up & clean up for birthday parties or other special events at The Meet Up play & learning space.
What you'll get:
- A fun, fast paced environment working with lovely local families.
- A competitive wage of $22 per hour (negotiable based on experience & skill set).
- An employee discount.
- Paid vacation time.
- Extended Health and Dental Benefits for eligible employees.
- A respectful & inclusive workplace.
Minimum Experience & Education Requirements:
- A minimum of 2 years previous experience in retail sales, and/or 2 years of customer service work.
- High School Diploma or equivalent.
Schedule Requirements:
- Ability to work a regular schedule that includes Saturdays. We're also very flexible & open to additional midday weekday shifts, in order to allow for school drop-off and pick up if that's a bonus! This position would be perfect for a mom with school-aged children.
- Willingness to work independently in the store, as well as with colleagues.
Physical Requirements:
- Ability to safely lift & carry 50 lbs.
- Ability to walk & stand for 8 hours per day.
How you can apply:
Please EMAIL a current RESUME (references are appreciated) & a DETAILED COVER LETTER to ATTN: Lyra. Applications without cover letters will not be considered - please tell us WHY you want to join our team in particular! We thank all applicants for their interest; however only those selected for an interview will be contacted.
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